GENERAL INFORMATION
All FerWay Designs’ products are subject to availability, especially concerning “My One And Only” products. Therefore we reserve the right to limit purchase quantities. Also items, prices, and services featured on Ferwaydesigns.com are subject to change, making it possible to be changed at any time and without notice. In addition, product descriptions and specifications are approximate and provided for your convenience only.
SHIPPING
- FerWay Designs orders generally ship within 2-3 business days, nevertheless this is subject to change.
- In case you wish to cancel or modify your order, contact us as soon as possible. We will then try to accommodate your wish whenever possible, but once the package has left our premises we will be unable to make any changes. Please read our Right of Withdrawal (Return Policy) below for more information.
- We offer global shipping.
SHIPPING RATES
Our shipping prices are set in EURO and while we do our best to ensure that all our prices are accurate, errors may occur.
All shipping in The Netherlands is free of charge.
Free Global shipping for orders over €150.
We offer worldwide shipping services, these will be included at the moment of checkout.
RIGHT OF WITHDRAWAL (Returns)
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us,
FerWay Designs
Address:
Statenlaan 81
2582GE, The Hague
The Netherlands
+31 (0)70 2170978
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website www.ferwaydesigns.com. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
EFFECTS OF WITHDRAWAL
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
*Optional Withdrawal form:
Dear Sir/Madam:
I wish to use the withdrawal right because [It’s not compulsory to fill in a reason for return/withdrawal, but by doing so you might help us improve our service]. I read the terms and conditions, and I’ve also read FerWay Designs’ Right of Withdrawal. [For the above reason] I wish to return this product.
Sincerely,
[Name, address, email and phone number if possible]